AI agent management platform for enterprise customer service
Collaborative platform to build immersive roleplay worlds with AI characters
Stage
Not given
Startup
Founded
Not given
Not given
Based in
DE
Not given
Pricing model
Contact for pricing
Freemium
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Free: $0/month with unlimited characters and messages using free AI models. Plus: $10/month including everything in Free, unlimited public and private worlds, $10 model credits monthly, more detailed personas, more slots, and priority support.
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
World editor with visual interface for characters, backstory, and locations
Characters know each other and develop memories
Auto-vector embedding for content retrieval in chat
Advanced prompt customization for system prompts and LLM parameters
GitHub-like collaboration with world forking and change proposals
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Prevents AI hallucinations through interconnected world lore and character context
Complete control over prompt engineering and AI behavior customization
Private roleplay data not used for AI model training