AI agent management platform for enterprise customer service
Enterprise AI agents for regulated industries including insurance, healthcare, and financial services
Stage
Not given
Not given
Founded
Not given
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Based in
DE
GB
Pricing model
Contact for pricing
Contact for pricing
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Not given
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Selma AI Sales Agent - increases quote conversions
Rhea AI re-engagement agent - recovers 20% of lost quote journeys
SAFER framework for secure, transparent and compliant operations
Enterprise-grade safety controls for regulated industries
Handles quotations, policy questions, policy changes, re-engagement and claims automation
Custom agent development capability
Rapid deployment - results in weeks from discovery to live
Real-time interaction data analysis for continuous optimization
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Purpose-built for insurance with proven deployment across dozens of customers
Regulatory compliance built in from design through operation
Measurable ROI with specific impact metrics delivered in weeks
Full-service deployment from discovery through optimization with customer success focus
Specialized agents with proven outcome improvements across specific insurance functions
Parloa
OpenDialog AI