| What it does | AI agent management platform for enterprise customer service
| AI platform and agents for businesses
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| Stage | Not given
| Established
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| Founded | Not given
| 2009
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| Based in | DE
| AR
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
| XIA Free (USD 0, 1 user, 500 messages/month), Starter (USD 19/month, 3 users, 1,500 messages/month), Pro (USD 49/month, 10 users, 15,000 messages/month), Business (USD 149/month, 50 users, 50,000 messages/month), Enterprise (custom negotiated). AI Gateway Free (USD 0, 100K tokens/month), Starter (US
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| Key features | - Agent Builder for low-code AI agent creation
- Performance Lab for testing and simulation
- Parloa Lens for production monitoring
- Model Orchestration and Tuning
- Conversational Infrastructure in 140+ languages
- Enterprise Security & Governance
- Parloa Zones for data sovereignty
- Multi-region and multi-language scaling
- AI agents continuously self-improve
- Dark Journey discovery for identifying customer pain points
| - XIA AI assistant for team conversations and task execution
- Rooms for team collaboration with shared context
- Custom agents with defined jobs and scheduled execution
- Native apps including CRM, Email, Docs, Sheets, Dashboards
- Integrations with 1000+ connected apps
- Multi-model AI with frontier models
- API Gateway for integrating models into applications
- Document generation and drafting with AI
- Web crawling and search capabilities
- Access controls and approval workflows
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| What makes it different | - Self-improving AI agents with Performance Flywheel™
- Low-code platform accessible to non-specialists
- Consumption-based pricing aligned with efficiency gains
- SAP endorsed app premium certification
- EU-built with data sovereignty and security by design
| - All AI models available 24/7 in one place with multi-model routing
- Agents execute recurring tasks with defined permissions and review controls
- Work connected across tools without replacing existing software
- Native proprietary model Mato with no per-token cost
- Transparent execution history and conversation review
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 70 ▲ +1 (up) since last check | 26 ● no change since last check |
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| Trust Flow (Majestic) | 19 | 3 |
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| Citation Flow (Majestic) | 45 | 25 |
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| Referring domains (Majestic) | 1694 | 20 |
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Parloa
NapsixB2B