AI agent management platform for enterprise customer service
Your AI teammate that gets answers, follows up, and keeps people and AI agents moving together
Stage
Not given
Startup
Founded
Not given
Not given
Based in
DE
Not given
Pricing model
Contact for pricing
Freemium
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
10 free tasks (no credit card required), then $29/month for 20 tasks (founding price for first 50 teams, held for first 12 months if subscribed by December 31, 2026, then $59/month). Extra tasks $6 each when enabled. The people Emily contacts never pay.
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Works via email, Slack, and Discord without setup or inbox access
Reaches people across companies without requiring them to install anything
Remembers decisions and catches contradictions when plans change
Respects privacy and context by default
Coordinates work between people and AI agents on the same team
Provides each team member private follow-through from shared messages
Automatically follows up and waits through out-of-office periods
Bundles decisions and updates to minimize interruptions
Lets team members answer questions from collective memory without interrupting busy people
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
No setup required; just CC Emily on emails or add her to Slack/Discord
Works transparently as a teammate with her own name, not as an anonymous automation
Coordinates people and AI agents across company boundaries without requiring installations
Keeps context separate by channel, conversation and privacy level automatically
Remembers what was decided and catches contradictions to prevent miscommunication
Parloa
Meetless