AI agent management platform for enterprise customer service
Ready-made AI business workspaces, run by AI agents
Stage
Not given
Startup
Founded
Not given
2025
Based in
DE
US
Pricing model
Contact for pricing
Freemium
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Free plan available. Personal plan $20/month. Pro plan $49/month. Enterprise available on contact. Some templates have a one-time purchase price. Model and tool usage charged separately. Self-hosted source-available edition requires user to cover hosting and model costs.
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Workspaces that keep goals, sources, agents, results and feedback together
Agents with defined roles and reusable skills
Answers and drafts with source citations from your knowledge base
Scheduled runs for recurring work
Configurable permissions, approval rules and activity logs
Connections to Gmail, Slack, Notion, WhatsApp and Discord
Workflow templates and installable workspace Blueprints
Managed cloud and source-available self-hosted edition
PowerPoint slide deck generation from notes and briefs
Free 30-minute AI consulting session
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Persistent workspace where work history, goals and configuration stay together across recurring runs
Reusable setup means you configure once instead of rebuilding for each request
Creator Marketplace allows creators to package and sell installable workspace Blueprints
Built for small teams and solopreneurs, not enterprises
Data encrypted in transit and at rest, never used to train models