AI agent management platform for enterprise customer service
Fast AI model for structured decisions with probabilities, no waitlist
Stage
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Founded
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Based in
DE
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Pricing model
Contact for pricing
Freemium
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Starter plan: $10 one-time with 100,000 credits. Plans range from $10 to $1,000 one-time; monthly and yearly subscriptions also available.
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Online playground for testing decisions
REST API with typed schema
Multiple decision types: choice, score, and noul
Support for multiple decision models
Agent integration through Jev Agent Skill
Probability and confidence scores for decisions
Support for text and JSON state input
Batch question processing in one request
Free playground runs included
Interactive demos and examples
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Free online playground with no waitlist
Low-latency structured decisions paired with LLMs
Probability-backed decisions for risk-aware automation
Keeps developer control over data and business rules