AI agent management platform for enterprise customer service
Understand the process before you hand it to an agent
Stage
Not given
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Founded
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Based in
DE
US
Pricing model
Contact for pricing
Open source
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
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Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Connect to AI agents like Claude, ChatGPT, Cursor and Antigravity
Works entirely on your laptop with no data sent to external servers
Link related records across systems to follow work between them
Interactive analysis with live filtering and view updates
Works with Excel workbooks and CSV exports
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Runs on your laptop with no software licence fees
Deterministic engine uses minimal AI, keeping costs similar for large and small files
No account or setup complexity needed
Agent helps identify what to export from your systems
Parloa
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