AI agent management platform for enterprise customer service
Agents start, FinishUP checks
Stage
Not given
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Founded
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Based in
DE
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Pricing model
Contact for pricing
Open source
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Free
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Records and checks work evidence
Identifies remaining open tasks
Local checks on your computer
Optional AI-powered review
Compatible with Codex, Claude Code, and Cursor
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Open source with no licensing costs
Local verification without sending data to external services
Prevents AI agents from drifting or forgetting task progress