AI agent management platform for enterprise customer service
Free assessment to determine if Claude Cowork is right for your work
Stage
Not given
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Founded
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Based in
DE
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Pricing model
Contact for pricing
Free
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
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Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Free two-minute assessment with five-step process
Score out of 100 across five result bands
Adaptive follow-up questions based on initial answers
CLAUDE.md business brief file for any AI tool
FIRST-TASKS.md file with first three actionable tasks
Shareable score card with no personal information
Thirty-day retake comparison feature
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Assessment built by someone with thirty years of enterprise software and business building experience
Generates files that work in any AI tool, not locked to Claude Cowork