AI agent management platform for enterprise customer service
Enterprise AI platform for intelligent automation and operations at scale
Stage
Not given
Not given
Founded
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Based in
DE
GB
Pricing model
Contact for pricing
Contact for pricing
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Not given
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Dedicated implementation team for onboarding and deployment
Built-in governance, policies, approvals and audits for compliance
Industry-specific automation for Media, Retail, FMCG, Healthcare, Real Estate, Finance
Reliable deterministic outcomes without hallucinations
Customized automation tailored to unique business processes and goals
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Fast deployment in weeks rather than months with measurable early wins
End-to-end partnership with full ownership from strategy to ongoing operations
Reliable deterministic AI outcomes without hallucinations or guesswork at enterprise scale
Complete control and visibility with unified governance across all business functions
Industry-specific AI capabilities designed for your sector and processes
Parloa
Capably