AI agent management platform for enterprise customer service
AI-native workforce security platform that engages employees directly to close the gap between security findings and verified fixes
Stage
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Founded
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Based in
DE
US
Pricing model
Contact for pricing
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Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
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Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Engage employees directly in Slack or Teams without tickets or chasing
Confirm agent owner and manage full agent lifecycle
Unify signals across devices, behavior, and identity for one workforce attack surface view
35+ native connectors across security and IT tools including CrowdStrike, Okta, Jamf, Tenable, and Microsoft Intune
Automated endpoint vulnerability remediation reaching employees on their schedule
Device ownership mapping and security tooling coverage verification
Role-specific dashboards for CISOs, security engineers, IT teams, and security awareness leaders
AI Agent Studio with visual builder for custom workflows and prebuilt templates
MFA adoption and security policy compliance enforcement through employee engagement
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Closes the gap between finding and fix by reaching the human who has to act
5x faster remediation compared to ticket-based workflows
94% employee engagement rate across customers
Sits between existing tools and workforce to orchestrate action without disrupting productivity
Measures actual risk reduction rather than just activity metrics like tickets closed or training completed