AI agent management platform for enterprise customer service
Local-first desktop AI agent for business automation with knowledge, tools, and scheduled workflows
Stage
Not given
Not given
Founded
Not given
Not given
Based in
DE
BD
Pricing model
Contact for pricing
Freemium
Pricing
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Community (free), Go ($5.00/month), Plus ($10.00/month), Pro ($30.00/month)
Key features
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
Tool-using AI chat with approved tool access and multi-step reasoning
Local business knowledge library with grounded AI assistance
Skills, plugins, and MCP tool support for extensibility
Scheduled workflows with permission-gated automation
Document processing and summarization
Customer communication drafting with human review
Browser-assisted research for gathering public information
Operations dashboard for reviewing task status and workflow priority
Task transcripts and reviewable work outputs
Local data storage with no cloud requirement by default
What makes it different
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Open-source codebase publicly available on GitHub for inspection and contribution
Local-first architecture keeps business data on user's machine by default
Permission-gated automation with human review before actions execute
Free Community plan with no cost to start
Desktop app works offline without account requirement for local use
Parloa
aiFetchly