Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Key features
AI phone assistant answers missed calls and creates callback lists
Generates PDF quotes and invoices by message
Drafts Google posts and review replies
Website change requests logged and implemented by team
Communication via Telegram, text or voice messages
AI phone assistant identifies itself as AI on calls
Website AI chat answering common questions
Individual approval or automatic approval workflow
Website creation in 72 hours
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
What makes it different
No technical knowledge required - company handles hosting, updates and maintenance
User retains full control with approval before sending all outputs
Website belongs to you, cancellable after minimum term
AI assistant available in German and English
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Pakun AI
Gradient Labs