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Novynix vs CoSupport

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Novynix compared with CoSupport
DetailNovynix logo NovynixCoSupport logo CoSupport
What it doesWhatsApp automation that replies, qualifies and books appointments in under 3 seconds AI customer service software that resolves repetitive support tickets autonomously and drafts replies for agents
StageStartup Established
Founded2026 2020
Based inIN US
Pricing modelFreemium Not given
PricingFree plan: ₹0 forever (1 team member, 100 AI replies/month, up to 500 contacts). Solo: ₹999/month + 18% GST (2 team members, 3,000 messages/month, 500 AI replies/month). Team: ₹2,999/month + 18% GST (5 team members, 15,000 messages/month, unlimited AI). Growth: ₹5,999/month + 18% GST (10 team member CoSupport AI Agent: $0.50 per resolved ticket, first 1,000 AI responses free. CoSupport AI Assistant: $0.04 per AI response. Unresolved tickets cost nothing. No seats needed, no long-term contract.
Key features
  • AI agent replies to WhatsApp inquiries in under 3 seconds
  • Automated appointment booking and reminders
  • Multi-channel shared inbox for WhatsApp, Instagram, email, SMS and web chat
  • No-code automation rules and chatbot flows
  • Deal pipeline and CRM functionality
  • Campaigns, A/B testing and drip sequences
  • Analytics and CSAT surveys
  • Integrations with HubSpot, Shopify and Salesforce
  • Public REST API for custom integrations
  • Autonomous ticket resolution for repetitive L1 support requests
  • AI-generated reply suggestions for human agents
  • Support for 120+ languages with automatic language detection
  • Integration with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, HubSpot, and Shopify
  • Image, video, and document analysis in support tickets
  • Omnichannel support across chat, email, voice, and social
  • Business intelligence and resolution reporting
  • Patented architecture resistant to hallucinations
  • No-code setup and deployment
What makes it different
  • Setup in 20 minutes without developers or technical knowledge
  • AI included on every plan from free to scale, not locked behind enterprise tiers
  • Founder support during onboarding instead of support queue
  • Handles unlimited conversations simultaneously 24/7
  • Transparent pricing with no markup on WhatsApp message costs
  • Pay only for resolved tickets, not seats or monthly fees
  • 99% response accuracy with patented architecture that prevents hallucinations
  • Can implement in 10 minutes with no code required
  • Dedicated server per client with enterprise-grade security
  • First 1,000 AI responses free with no long-term contract
Community votes00
DR (Domain Rating by Ahrefs)Not checked yet no change since last check64 no change since last check
Trust Flow (Majestic)023
Citation Flow (Majestic)2238
Referring domains (Majestic)13688

7 details filled in for both companies.

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