Enterprise customer service AI and AI agents for voice and chat
AI chatbot trained on your website content to answer customer questions instantly
Stage
Established
Not given
Founded
2016
2023
Based in
DE
IN
Pricing model
Not given
Free trial
Pricing
Not given
Starter: $59/month or $468/year ($39/month); Growth: $129/month or $948/year ($79/month); Scale: $429/month or $3108/year ($259/month); Enterprise: Custom pricing. Additional messages available in packs of 5k for $59/mo.
Key features
Multi-language support in 100+ languages
Voice and chat interactions across omnichannel
Agent Copilot for human-AI collaboration
Hybrid composite AI with deterministic rules
Enterprise integration with 110+ prebuilt connectors
AI Ops Center for governance and monitoring
Custom chatbot trained on website content, documents, and files
95 language support
Human escalation and handoff
Lead capture and collection
Weekly email digest with analytics
Quick prompts and suggested questions
Integration with Slack, Zendesk, Crisp and other platforms
Chat history and conversation review
Multiple AI model options: GPT-4.1-mini and GPT-4.1
Analytics and AI-powered insights
What makes it different
Proven at production scale with 2.6B+ annual interactions
Works with existing contact center platforms without rip-and-replace
Autonomous agentic AI with full governance and compliance
Personalized AI trained specifically on your own content rather than generic models
Production-ready solution that does the work of a full support staff at a fraction of the cost
Enterprise-grade security: SOC 2 Type II, GDPR certified, and HIPAA assessed
Easy setup with multiple training options: URLs, files, or raw text
Automatic content syncing to keep chatbot knowledge current
NiCE Cognigy
SiteGPT