Enterprise customer service AI and AI agents for voice and chat
Managed AI voice agents that answer ecommerce customers by phone and chat from live WordPress orders and catalogue
Stage
Established
Not given
Founded
2016
Not given
Based in
DE
US
Pricing model
Not given
Paid
Pricing
Not given
Managed-Lite €397/mo (€331/mo annual) with €1,200 setup fee waived until 30 November, includes 1 agent and 1,000 minutes (~330 calls). Managed-Starter €697/mo (€581/mo annual) with setup fee waived, includes 2 agents and 2,000 minutes. Managed-Growth €1,397/mo (€1,164/mo annual) with €1,200 setup, i
Key features
Multi-language support in 100+ languages
Voice and chat interactions across omnichannel
Agent Copilot for human-AI collaboration
Hybrid composite AI with deterministic rules
Enterprise integration with 110+ prebuilt connectors
AI Ops Center for governance and monitoring
Live product catalogue access with real-time price and stock checking
Separate AI agents for different functions (support, sales, recovery, reactivation)
Automatic language detection and multilingual support
Outbound calls and chat for cart recovery and customer reactivation
Integration with WooCommerce, FluentCart and SureCart
Weekly performance reports tracking conversations and revenue
Human escalation with conversation history for unresolvable queries
No impact on store page speed or Core Web Vitals
Post-purchase follow-up and review requests
Voice widget on every store page with phone and chat support
What makes it different
Proven at production scale with 2.6B+ annual interactions
Works with existing contact center platforms without rip-and-replace
Autonomous agentic AI with full governance and compliance
Fully managed service: setup, testing, monitoring and tuning all handled by RuleInside team
Reads live catalogue, prices, stock and order data on every call
Personal implementation by founder with ongoing direct support
30-day money-back guarantee with no questions asked
NiCE Cognigy
RuleInside