Enterprise customer service AI and AI agents for voice and chat
Independent hub for Block's Dessa voice AI with official recordings, hardware checks and live voice playground
Stage
Established
Not given
Founded
2016
Not given
Based in
DE
HK
Pricing model
Not given
Freemium
Pricing
Not given
Free: official Dessa recordings breakdown, Mac M4 Max checker, and BYOK mode. Instant Voice Pass: $4.90 one-time for 150 credits (15 minutes). Pro Studio: $12.90/month for 1,200 credits (120 minutes).
Key features
Multi-language support in 100+ languages
Voice and chat interactions across omnichannel
Agent Copilot for human-AI collaboration
Hybrid composite AI with deterministic rules
Enterprise integration with 110+ prebuilt connectors
AI Ops Center for governance and monitoring
Official Dessa audio recordings with two-track synchronized playback
Mac M4 Max hardware readiness checker for local deployment
Bring-your-own-key mode with OpenAI API integration
Session audio and transcript download
Real-time voice AI with 6-second credit metering
Model comparison table for Dessa vs Sesame vs GPT-Live-1 vs Moshi
Microphone preview mode for testing audio input
Multiple conversation scenarios for voice practice
What makes it different
Proven at production scale with 2.6B+ annual interactions
Works with existing contact center platforms without rip-and-replace
Autonomous agentic AI with full governance and compliance
Independent platform with no affiliation to Block, Inc., providing free access to official Dessa recordings
Only source showcasing Block's full-duplex Dessa model with official two-track demonstrations
Free M4 Max hardware checker to estimate Dessa's local deployment compatibility
Zero-text speech-to-speech architecture with no text intermediary
NiCE Cognigy
DessaVoice