Enterprise customer service AI and AI agents for voice and chat
AI mental health companion providing conversational support via phone and messaging
Stage
Established
Not given
Founded
2016
Not given
Based in
DE
DE
Pricing model
Not given
Freemium
Pricing
Not given
Free plan: available 9 am to 5 pm daily in local time. Premium plan: £99.99 annually for unlimited messages and calls 24/7. 7-day free premium trial available.
Key features
Multi-language support in 100+ languages
Voice and chat interactions across omnichannel
Agent Copilot for human-AI collaboration
Hybrid composite AI with deterministic rules
Enterprise integration with 110+ prebuilt connectors
AI Ops Center for governance and monitoring
Phone calls and WhatsApp messaging support
Scientifically validated approach with Charité collaboration
Saves 60 minutes of assessment time for practitioners
HIPAA and GDPR compliant data security
Anonymous and judgment-free conversations
Weekly scheduling for structured support
Multilingual health tech solutions
Trained for dependency avoidance and neutrality
Co-developed with leading psychiatrists and therapists
What makes it different
Proven at production scale with 2.6B+ annual interactions
Works with existing contact center platforms without rip-and-replace
Autonomous agentic AI with full governance and compliance
Clinical Large Language Model specifically designed for mental health
Data never used to train models, ensuring privacy
Clinically validated by Charité, a worldwide leading hospital
Integrates AI with healthcare professionals for better outcomes
NiCE Cognigy
clare&me