Enterprise customer service AI and AI agents for voice and chat
Practice Before It Matters
Stage
Established
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Founded
2016
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Based in
DE
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Pricing model
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Pricing
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Free plan includes limited practice sessions, basic scripts, preview feedback, and basic compliance wording review. Starter at $12/mo includes saved scripts and reports, custom scenarios, more monthly sessions, and progress exports. Pro at $29/mo includes interviews and presentations, business pitch
Key features
Multi-language support in 100+ languages
Voice and chat interactions across omnichannel
Agent Copilot for human-AI collaboration
Hybrid composite AI with deterministic rules
Enterprise integration with 110+ prebuilt connectors
AI Ops Center for governance and monitoring
Multiple conversation scenarios including sales, interviews, presentations, and objections
Live Roleplay mode with natural conversational flow
Feedback on clarity, confidence, structure, persuasion, and tone
Compliance wording review for sales and insurance calls
Saved scripts and transcript history
Progress tracking and skill recommendations
Custom scenario creation
Text fallback for microphone issues
What makes it different
Proven at production scale with 2.6B+ annual interactions
Works with existing contact center platforms without rip-and-replace
Autonomous agentic AI with full governance and compliance
Rehearsal room designed for high-stakes conversations, not just a script writer
AI coach that plays the other person in realistic roleplay scenarios
Compliance-focused wording support for regulated industries
Smart personalized suggestions based on practice history and weak areas