| What it does | AI Platform for Voice & Chat Agents
| Manage the verified knowledge, permissions, and proof behind every AI answer.
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| Stage | Not given
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| Founded | Not given
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| Based in | US
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| Pricing model | Paid
| Freemium
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| Pricing | Credits-based subscription plans: Starter ($200/mo), Growth ($500/mo), Business ($1000/mo), and Enterprise (custom). All usage types (chat, voice, SMS, workspace, transcription) draw from same monthly balance at tiered per-unit rates.
| Starter $29/month (1 workspace, 3 team members, 3 collections, 250 documents, 1 AI Application). Pro $99/month (3 workspaces, 10 team members, 20 collections, 2,500 documents, 5 AI Applications). Team $249/month (10 workspaces, 30 team members, unlimited collections, 15,000 documents, 20 AI Applicat
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| Key features | - AI Agent Builder - Build and customize agents without coding
- Workspace - Manage agents and conversations in one collaborative environment
- Real-time AI assistance with contextual hints during live conversations
- Multi-channel support - Voice calls, SMS, and web chat
- Knowledge Base for instant access to information
- Call transcription and automated summaries
- Dashboard analytics and call metrics
- Call transfer capabilities to phone numbers or call centers
- Integrations with third-party platforms via API and webhooks
- Support for over 20 languages and multiple voice options
| - Verified knowledge management with ownership, review dates, and source tracking
- Permission-based access control per AI application
- Citation-backed answers and source coverage checks
- Answer testing in Answer Playground
- Hosted documentation publishing with custom domains
- Knowledge Health scoring and monitoring
- Source change detection and monitoring
- Import and governance of existing docs and files
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| What makes it different | - Minimal setup time - Go live instantly with no IT headaches or long setups
- No-code agent builder suitable for non-technical users
- Natural conversation flow - Customers don't realize they're talking to AI
- Bundled pricing with no hidden model or infrastructure fees
- Up to 80% automation of routine calls freeing teams for complex issues
| - Separates verification and permissions from retrieval, deciding what is reviewed and safe before AI uses it
- Enables different AI applications to have different knowledge boundaries from one governed source
- Provides audit trail showing sources, verification, and permissions behind every answer
- Prevents AI hallucinations through source requirements and refusal when knowledge is missing
- Publishes documentation directly from verified sources keeping it aligned with AI knowledge
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 59 ▼ −1 (down) since last check | 25 ● no change since last check |
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| Trust Flow (Majestic) | 20 | 21 |
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| Citation Flow (Majestic) | 32 | 19 |
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| Referring domains (Majestic) | 256 | 13 |
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