Credits-based subscription plans: Starter ($200/mo), Growth ($500/mo), Business ($1000/mo), and Enterprise (custom). All usage types (chat, voice, SMS, workspace, transcription) draw from same monthly balance at tiered per-unit rates.
Not given
Key features
AI Agent Builder - Build and customize agents without coding
Workspace - Manage agents and conversations in one collaborative environment
Real-time AI assistance with contextual hints during live conversations
Multi-channel support - Voice calls, SMS, and web chat
Knowledge Base for instant access to information
Call transcription and automated summaries
Dashboard analytics and call metrics
Call transfer capabilities to phone numbers or call centers
Integrations with third-party platforms via API and webhooks
Support for over 20 languages and multiple voice options
Context Graph of Work - continuously updated model of how work gets done across enterprises
Blueprint for AI roadmap planning with defensible ROI recommendations
Process Intelligence to identify bottlenecks and prioritize automation
Engineering Intelligence for unified view of developer work
Work-aware agents grounded in real operational context
Zero-integration capture across legacy and modern systems
In-environment processing with data staying in customer perimeter
Agentic Operating Procedures for governed agent execution
Audit logs and compliance tracking for every agent decision
Built on 25B+ events from 500+ observed processes
What makes it different
Minimal setup time - Go live instantly with no IT headaches or long setups
No-code agent builder suitable for non-technical users
Natural conversation flow - Customers don't realize they're talking to AI
Bundled pricing with no hidden model or infrastructure fees
Up to 80% automation of routine calls freeing teams for complex issues
Observes actual work at scale across enterprise systems rather than relying on assumptions or documentation
Delivers AI agents that work in production at scale, not just pilots
Provides measurable ROI and audit trails for AI spending and decisions
Privacy-first architecture keeps sensitive data within customer environments