Credits-based subscription plans: Starter ($200/mo), Growth ($500/mo), Business ($1000/mo), and Enterprise (custom). All usage types (chat, voice, SMS, workspace, transcription) draw from same monthly balance at tiered per-unit rates.
Agent Hook for Claude Code (public beta, available now), Community Edition (public beta, early September 2026, free), Enterprise Edition (Q4 2026)
Key features
AI Agent Builder - Build and customize agents without coding
Workspace - Manage agents and conversations in one collaborative environment
Real-time AI assistance with contextual hints during live conversations
Multi-channel support - Voice calls, SMS, and web chat
Knowledge Base for instant access to information
Call transcription and automated summaries
Dashboard analytics and call metrics
Call transfer capabilities to phone numbers or call centers
Integrations with third-party platforms via API and webhooks
Support for over 20 languages and multiple voice options
Policy-based rule definition for agent actions
Checkpoint enforcement before every action
Tamper-evident signed audit ledger
Vendor-neutral across models and harnesses
Deterministic decision-making without LLMs
Offline enforcement without network connectivity
Budget caps and cost control
Data tokenization and secret placeholder support
One-click installation for Claude Code
What makes it different
Minimal setup time - Go live instantly with no IT headaches or long setups
No-code agent builder suitable for non-technical users
Natural conversation flow - Customers don't realize they're talking to AI
Bundled pricing with no hidden model or infrastructure fees
Up to 80% automation of routine calls freeing teams for complex issues
Neutral layer enforcing policies across any agent, model, or harness
Self-hosted on your hardware with no telemetry or cloud dependency
Cryptographically verified audit trail you can check offline