| What it does | AI Platform for Voice & Chat Agents
| The Agentic Case Platform for Regulated Industries
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| Stage | Not given
| Established
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| Founded | Not given
| 2010
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| Based in | US
| CH
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| Pricing model | Paid
| Contact for pricing
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| Pricing | Credits-based subscription plans: Starter ($200/mo), Growth ($500/mo), Business ($1000/mo), and Enterprise (custom). All usage types (chat, voice, SMS, workspace, transcription) draw from same monthly balance at tiered per-unit rates.
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| Key features | - AI Agent Builder - Build and customize agents without coding
- Workspace - Manage agents and conversations in one collaborative environment
- Real-time AI assistance with contextual hints during live conversations
- Multi-channel support - Voice calls, SMS, and web chat
- Knowledge Base for instant access to information
- Call transcription and automated summaries
- Dashboard analytics and call metrics
- Call transfer capabilities to phone numbers or call centers
- Integrations with third-party platforms via API and webhooks
- Support for over 20 languages and multiple voice options
| - Agent Orchestration - agents work on real cases with people in the loop
- Policy Controls & Governance - set what agents can and cannot do at runtime
- Observability & Audit Trail - every decision traceable and logged
- Case Management - complex long-running cases with dynamic routing
- Open-Standard Engines - BPMN, CMMN, and DMN
- Enterprise Cloud - secure, scalable cloud deployment
- Human-in-the-loop - people and agents share processes with sign-off
- Seamless integrations with third-party systems via REST APIs
- AI agent integration with OpenAI, Anthropic, Azure AI, AWS Bedrock
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| What makes it different | - Minimal setup time - Go live instantly with no IT headaches or long setups
- No-code agent builder suitable for non-technical users
- Natural conversation flow - Customers don't realize they're talking to AI
- Bundled pricing with no hidden model or infrastructure fees
- Up to 80% automation of routine calls freeing teams for complex issues
| - Purpose-built for regulated industries where every action must be attributable, defensible, and reversible
- Open standards (BPMN, CMMN, DMN) prevent vendor lock-in with transparent, portable processes
- Proven at scale - trusted by 600+ enterprises, processes 1 billion events daily
- Built-in compliance and audit trails for regulated work requiring transparency and accountability
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 59 ▼ −1 (down) since last check | 61 ● no change since last check |
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| Trust Flow (Majestic) | 20 | 19 |
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| Citation Flow (Majestic) | 32 | 42 |
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| Referring domains (Majestic) | 256 | 666 |
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