| What it does | Enterprise AI agent platform for customer experience
| GenAI-powered voice agents for enterprise engagement and automated collections
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| Stage | Not given
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| Founded | 2023
| 2022
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| Based in | US
| US
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| Pricing model | Contact for pricing
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| Pricing | Not given
| Free plan includes 10 calling minutes with 2-minute call duration limit. Paid plans available with usage-based pricing; extra minutes charged at $0.13/min. Enterprise plans available with custom pricing based on call volume, use cases, and integration requirements.
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| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Promise-to-pay (PTP) capture and follow-up
- Dynamic, context-aware conversations
- CRM and dialer integration
- 24/7 multi-language support with natural speech synthesis
- Customizable conversation flows and business rules
- Audit-ready compliance logging and transcripts
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Debt recovery rates improved by 3x compared to manual operations
- Connect rates increased by 7x through intelligent, context-aware conversations
- Fully compliant with FDCPA, TCPA, and Reg F for enterprise collections
- Pay only for connected calls with no charges for unanswered attempts
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 25 ● no change since last check |
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| Trust Flow (Majestic) | 14 | 7 |
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| Citation Flow (Majestic) | 41 | 31 |
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| Referring domains (Majestic) | 791 | 149 |
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