Enterprise AI agent platform for customer experience
Your company's collective intelligence
Stage
Not given
Not given
Founded
2023
Not given
Based in
US
FR
Pricing model
Contact for pricing
Paid
Pricing
Not given
From €199 per seat per month (12-month commitment, prices excluding VAT). Founding customers receive 2 months free per seat, with guided installation included.
Key features
Graph of Record - Connects to systems of record with real-time updates and no data migration needed
Charters - Define what agents know and can do for different conversation types
Intelligent Fields - Turn conversations into structured data with reasoning and reporting
Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
Ask Maven - Natural language interface for instant data exploration without analysts
Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
Unified client records with documents, emails and meetings
Automatic email sorting and organization
Video call transcription
AI agents that read documents and fill forms
Automated routines and recurring tasks
OAuth integrations with 52+ external tools
Complete audit trail of all actions
Permissions-based access control
GitHub and Slack integration for routine triggers
Multi-AI model support
What makes it different
Up to 93% autonomous resolution rate demonstrated with customers
Unified platform connecting systems, knowledge, and actions without data migration
Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
No engineering required - CX teams tune agents without developer involvement
Real-time voice AI integrated with existing telephony infrastructure
Collective intelligence for entire teams, not just individual users
Deployed on your own infrastructure by their engineers
AI works under your control with manual approval before actions
Consolidates multiple tools into single workspace with shared memory
Forward deployed engineers setting up workspace for your business