| What it does | Enterprise AI agent platform for customer experience
| Turn your team's best AI workflows into approved skills people can use inside the assistants they already have
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | 2023
| Not given
|
|---|
| Based in | US
| Not given
|
|---|
| Pricing model | Contact for pricing
| Free trial
|
|---|
| Pricing | Not given
| Free during public pilot. Paid plans not yet available.
|
|---|
| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Shared skill catalog with approvals and versioning
- GitHub-backed skills and automatic releases
- Support for Claude, ChatGPT, Cursor, Codex, and Gemini
- Role-based access and audit-ready governance
- Adoption measurement and rollout tracking
- Full version history and one-click rollback
- Skills with context files and scripts
|
|---|
| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Non-technical teammates use skills by name without learning prompt engineering
- GitHub as single source of truth for technical teams
- Measure real adoption with joined, connected, and activated metrics
- Versioning and rollback without losing history
|
|---|
| Community votes | 0 | 0 |
|---|
| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | Not checked yet ● no change since last check |
|---|
| Trust Flow (Majestic) | 14 | 0 |
|---|
| Citation Flow (Majestic) | 41 | 19 |
|---|
| Referring domains (Majestic) | 791 | 20 |
|---|
Maven AGI
Skillburst