| What it does | Enterprise AI agent platform for customer experience
| AI lab researching human-agentic interaction and building tools for people and agents to work together
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | 2023
| Not given
|
|---|
| Based in | US
| DE
|
|---|
| Pricing model | Contact for pricing
| Freemium
|
|---|
| Pricing | Not given
| Pirol AI: Buy budget starting from €20 with no subscription or expiration; priced per model from €0.62/1M output tokens for Pirol AI's blended rate. GLM-5.3-Flash: €0.19 input, €0.62 output per 1M tokens. DeepSeek V4.1 Flash: €0.40 input, €1.59 output per 1M tokens. GLM-5.3: €1.47 input, €5.45 outpu
|
|---|
| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Desktop app for local AI agents
- Automatic CRM, ERP, HR software creation
- Available for macOS and Windows
- EU-hosted models with OpenAI-compatible API
- Company as Code markdown standard
- Model selection and routing
- Multiple model options including vision
- No subscription required
- Budget does not expire
|
|---|
| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - All processing stays on your machine with no cloud uploads required
- Agents can be trusted with sensitive work because they are predictable and observable
- European hosting and data sovereignty
- Open-source Company as Code standard for describing organizations
- Model router picks best model per task
|
| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | Not checked yet ● no change since last check |
| Trust Flow (Majestic) | 14 | 0 |
| Citation Flow (Majestic) | 41 | 25 |
| Referring domains (Majestic) | 791 | 34 |