| What it does | Enterprise AI agent platform for customer experience
| Your AI team that builds, markets, and supports your product
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| Stage | Not given
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| Founded | 2023
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| Based in | US
| US
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| Pricing model | Contact for pricing
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| Pricing | Not given
| Free: One feature at a time. Standard: $49/month for three features at once, Auto-merge and scheduling. Premium: $99/month for six features at once, Turbo mode and priority support. 14 days of free Premium trial, no credit card required.
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| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Six specialized AI agents (PM, Architect, Engineer, Tester, Marketing, Community)
- Local-first execution
- GitHub integration
- Shared knowledge base
- Workflow automation
- Auto-merge for autonomous shipping
- Turbo mode for autonomous decision-making
- Scheduled runs overnight or weekends
- Cross-platform support (macOS, Windows, Linux)
- Customizable agent behavior and instructions
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - All six AI agents included in every plan
- No code or terminal required
- Code stays on your machine, never stored on Operum servers
- 14-day free Premium trial with no credit card
- Agents work within defined boundaries with approval controls
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | Not checked yet ● no change since last check |
| Trust Flow (Majestic) | 14 | 0 |
| Citation Flow (Majestic) | 41 | 15 |
| Referring domains (Majestic) | 791 | 6 |