| What it does | Enterprise AI agent platform for customer experience
| Collaborative platform to build immersive roleplay worlds with AI characters
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| Stage | Not given
| Startup
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| Founded | 2023
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| Based in | US
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Not given
| Free: $0/month with unlimited characters and messages using free AI models. Plus: $10/month including everything in Free, unlimited public and private worlds, $10 model credits monthly, more detailed personas, more slots, and priority support.
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| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - World editor with visual interface for characters, backstory, and locations
- Characters know each other and develop memories
- Auto-vector embedding for content retrieval in chat
- Advanced prompt customization for system prompts and LLM parameters
- GitHub-like collaboration with world forking and change proposals
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Prevents AI hallucinations through interconnected world lore and character context
- Complete control over prompt engineering and AI behavior customization
- Private roleplay data not used for AI model training
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 18 ● no change since last check |
| Trust Flow (Majestic) | 14 | 0 |
| Citation Flow (Majestic) | 41 | 24 |
| Referring domains (Majestic) | 791 | 10 |