| What it does | Enterprise AI agent platform for customer experience
| AI enterprise search platform with AI agents and workflows that find answers across connected apps and automate work
|
|---|
| Stage | Not given
| Not given
|
|---|
| Founded | 2023
| Not given
|
|---|
| Based in | US
| US
|
|---|
| Pricing model | Contact for pricing
| Freemium
|
|---|
| Pricing | Not given
| Free: $0/user/month with basic private connectors, 10 searches per day, 3 GoAI queries per day, 1 file upload. Pro: $20/user/month with unlimited searches, unlimited GoAI conversations, and unlimited private agents. Enterprise: Contact sales for custom pricing with all Pro features plus workspace LL
|
|---|
| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Connect 100+ apps natively without data exposure
- Semantic search that understands context and intent
- AI chat assistant grounded in company knowledge
- Custom no-code AI agents for any role
- Multi-step workflows automated across apps
- Switch between frontier LLMs with no lock-in
- Zero data retention and SOC 2 Type II certified
- Deploy in your own VPC with your own LLM
- Fine-grained permissions and content governance
|
|---|
| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Agentic architecture that makes AI accessible to every employee through no-code agent building
- Multi-agent orchestration across 100+ apps without writing code
- Deploy in hours with automatic permission inheritance from connected apps
- 47% productivity improvement documented in customer implementations
|
| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 59 ● no change since last check |
| Trust Flow (Majestic) | 14 | 13 |
| Citation Flow (Majestic) | 41 | 27 |
| Referring domains (Majestic) | 791 | 621 |