| What it does | Enterprise AI agent platform for customer experience
| AI Workforce platform for enterprise IT service management and automation
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| Stage | Not given
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| Founded | 2023
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| Based in | US
| US
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| Pricing model | Contact for pricing
| Paid
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| Pricing | Not given
| Professional plan: starts from $25,000/year with 25,000 credits, 2 AI Coworkers. Business plan: flexible pricing sized to business needs with 5 AI Coworkers. Enterprise plan: custom contract with volume discounts and 10 AI Coworkers. Outcome-based pricing available: Knowledge Support at $1 per outco
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| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - AI Coworkers with role-based capabilities for IT operations and service delivery
- Identity and access provisioning automation
- Integrations with ServiceNow, Jira, Okta, Workday, and 100+ apps
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - AI Coworkers own complete job roles, not just individual tasks
- Flexible outcome-based pricing aligned to business results
- Full AI Workforce governance with control plane and role-based access
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 60 ● no change since last check |
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| Trust Flow (Majestic) | 14 | 21 |
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| Citation Flow (Majestic) | 41 | 41 |
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| Referring domains (Majestic) | 791 | 648 |
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Maven AGI
Atomicwork