| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Engage employees directly in Slack or Teams without tickets or chasing
- Confirm agent owner and manage full agent lifecycle
- Unify signals across devices, behavior, and identity for one workforce attack surface view
- 35+ native connectors across security and IT tools including CrowdStrike, Okta, Jamf, Tenable, and Microsoft Intune
- Automated endpoint vulnerability remediation reaching employees on their schedule
- Device ownership mapping and security tooling coverage verification
- Role-specific dashboards for CISOs, security engineers, IT teams, and security awareness leaders
- AI Agent Studio with visual builder for custom workflows and prebuilt templates
- MFA adoption and security policy compliance enforcement through employee engagement
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Closes the gap between finding and fix by reaching the human who has to act
- 5x faster remediation compared to ticket-based workflows
- 94% employee engagement rate across customers
- Sits between existing tools and workforce to orchestrate action without disrupting productivity
- Measures actual risk reduction rather than just activity metrics like tickets closed or training completed
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Maven AGI
Amplifier Security