| What it does | Enterprise AI agent platform for customer experience
| Local-first desktop AI agent for business automation with knowledge, tools, and scheduled workflows
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| Stage | Not given
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| Founded | 2023
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| Based in | US
| BD
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Not given
| Community (free), Go ($5.00/month), Plus ($10.00/month), Pro ($30.00/month)
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| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - Tool-using AI chat with approved tool access and multi-step reasoning
- Local business knowledge library with grounded AI assistance
- Skills, plugins, and MCP tool support for extensibility
- Scheduled workflows with permission-gated automation
- Document processing and summarization
- Customer communication drafting with human review
- Browser-assisted research for gathering public information
- Operations dashboard for reviewing task status and workflow priority
- Task transcripts and reviewable work outputs
- Local data storage with no cloud requirement by default
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Open-source codebase publicly available on GitHub for inspection and contribution
- Local-first architecture keeps business data on user's machine by default
- Permission-gated automation with human review before actions execute
- Free Community plan with no cost to start
- Desktop app works offline without account requirement for local use
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 16 ● no change since last check |
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| Trust Flow (Majestic) | 14 | 2 |
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| Citation Flow (Majestic) | 41 | 28 |
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| Referring domains (Majestic) | 791 | 25 |
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Maven AGI
aiFetchly