| Key features | - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
| - SEO audit: checks titles, headings, canonicals, robots rules, structured data and redirects
- GEO audit: checks HTML that AI crawlers read before JavaScript and robots.txt permissions
- AXO audit: tests whether agents can name buttons, fields and use forms
- Whole site crawl: up to 200 pages for broken links, duplicates, orphans and soft 404s
- AI answer reading: integrates with ChatGPT, Gemini, Claude, Perplexity, Google AI Mode and AI Overview
- Agent journeys: runs up to 15-step browser agent tests on your own API keys or Chrome's built-in model
- MCP server: hosted at mcp.workpods.ai/mcp for use in Claude and other MCP-compatible clients
- CI/CD integration: npx command to fail builds on high-severity checks
- Copy fix prompts: converts findings into prompts for coding agents
- Severity levels: every check passes, fails, or partly passes with severity ratings
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| What makes it different | - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
| - Free and open source under Apache 2.0 licence with all checks visible on GitHub
- Agent journeys stop before submitting forms or making purchases, safe to run on live sites
- Works with your own API keys or Chrome's free built-in model, no vendor lock-in
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