AI customer service agent for WhatsApp, web chat, Instagram and Messenger
Stage
Not given
Not given
Founded
Not given
Not given
Based in
Not given
Not given
Pricing model
Freemium
Freemium
Pricing
Basic: 200 queries/month with public knowledge base only; Pro: Unlimited monthly usage, includes 1 hosted private knowledge base; Enterprise: Custom pricing with private or on-prem deployment available by project.
Free plan with 30 message credits and 1 agent; Starter at $20/month with 1,000 message credits; Growth at $50/month with 2,500 message credits (most popular); Scale at $150/month with 5,000 message credits; Custom plans with 15,000+ message credits. All plans include a 30-day money-back guarantee.
Key features
Automatic email polling via IMAP/SMTP
AI draft generation with LLM
Private RAG knowledge retrieval
Support for PDF, Word, Excel, TXT, HTML documents
Multilingual language detection and reply
Review-first workflow with optional automation
Visual evidence citations for auditability
No-code setup in minutes
Consistent tone and professional drafts
Private or on-prem Enterprise deployment
Train on your own content: websites, PDFs, documents and spreadsheets
Handoff to humans with full conversation context
Data privacy: conversations never used to train models
Integrations with Zendesk and custom APIs
Choice of frontier AI models from Anthropic, OpenAI and Google
Every answer is traceable to its source
Automatic retraining on a schedule
Lead scoring and qualification
What makes it different
Review-first workflow reduces risk before sending
Reduces email response time from 3-5 minutes to 30 seconds per email
Knowledge-grounded replies ensure consistency across team
Immediate draft generation for nights and holidays
Answers from your own content and systems, not the open internet
Full conversation context passed to human agents on handoff
Live in minutes from your own material without writing a knowledge base from scratch
Can look up records and create actions in your own systems
MailsRAG
Ribbo AI