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MailsRAG vs CoSupport

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

MailsRAG compared with CoSupport
DetailMailsRAG logo MailsRAGCoSupport logo CoSupport
What it doesAI email operations for support and sales teams AI customer service software that resolves repetitive support tickets autonomously and drafts replies for agents
StageNot given Established
FoundedNot given 2020
Based inNot given US
Pricing modelFreemium Not given
PricingBasic: 200 queries/month with public knowledge base only; Pro: Unlimited monthly usage, includes 1 hosted private knowledge base; Enterprise: Custom pricing with private or on-prem deployment available by project. CoSupport AI Agent: $0.50 per resolved ticket, first 1,000 AI responses free. CoSupport AI Assistant: $0.04 per AI response. Unresolved tickets cost nothing. No seats needed, no long-term contract.
Key features
  • Automatic email polling via IMAP/SMTP
  • AI draft generation with LLM
  • Private RAG knowledge retrieval
  • Support for PDF, Word, Excel, TXT, HTML documents
  • Multilingual language detection and reply
  • Review-first workflow with optional automation
  • Visual evidence citations for auditability
  • No-code setup in minutes
  • Consistent tone and professional drafts
  • Private or on-prem Enterprise deployment
  • Autonomous ticket resolution for repetitive L1 support requests
  • AI-generated reply suggestions for human agents
  • Support for 120+ languages with automatic language detection
  • Integration with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, HubSpot, and Shopify
  • Image, video, and document analysis in support tickets
  • Omnichannel support across chat, email, voice, and social
  • Business intelligence and resolution reporting
  • Patented architecture resistant to hallucinations
  • No-code setup and deployment
What makes it different
  • Review-first workflow reduces risk before sending
  • Reduces email response time from 3-5 minutes to 30 seconds per email
  • Knowledge-grounded replies ensure consistency across team
  • Immediate draft generation for nights and holidays
  • Pay only for resolved tickets, not seats or monthly fees
  • 99% response accuracy with patented architecture that prevents hallucinations
  • Can implement in 10 minutes with no code required
  • Dedicated server per client with enterprise-grade security
  • First 1,000 AI responses free with no long-term contract
Community votes00
DR (Domain Rating by Ahrefs)1 no change since last check64 no change since last check
Trust Flow (Majestic)323
Citation Flow (Majestic)1238
Referring domains (Majestic)3688

4 details filled in for both companies.

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