| Key features | - Learns your writing style and communication patterns
- Drafts messages and waits for approval
- Connects to Gmail, Outlook, Zoho Mail, WhatsApp, Slack, LinkedIn, Instagram, Google Calendar, Notion, Linear, Google Drive, Zoom, Stripe
- Unified memory across all conversations and channels
- Handles email triage, drafting, and replying
- Optional automatic sending on trusted channels
- End-to-end encryption and enterprise-grade security
- Jarvis Mode for live conversation
- Ask Mae any question from your conversation history
| - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
|
|---|
| What makes it different | - Works across entire communication stack, not just email
- Contextual memory remembers conversations from weeks ago
- Costs fraction of executive assistant salary
- Control without micromanagement with customizable approval thresholds
| - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
|