AI agents for financial services customer operations
Stage
Growing
Startup
Founded
Not given
2024
Based in
Not given
GB
Pricing model
Freemium
Contact for pricing
Pricing
Not given
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Key features
Campaign optimization and management
Audience targeting optimization
Budget allocation automation
Real-time conversion tracking
Ad fatigue detection
Creative refresh automation
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
What makes it different
Autonomous AI agents that manage campaigns 24/7 without human intervention
Official Meta Partner status
Actionable insights with structured dashboards and clear visualization
AI-generated creatives that convert without manual creation
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Madgicx
Gradient Labs