Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
Speech-to-text in nine languages with cloud fallback
Speech synthesis with 10 voices and zero-shot voice cloning
Phone numbers for inbound and outbound calls with single and bulk dialing
Voice cloning on Growth plan and above
Tool calling and cross-call memory
Runs on commodity CPUs without GPU acceleration
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
Voice agents at 4–5¢ a minute with speech recognition, language model and voice all included, below competitor platform fees alone
Models run on commodity CPUs without needing GPUs, enabling on-device and edge deployment
Supports nine languages including Iberian languages most platforms don't offer
Full voice pipeline runs on-premise with audio never leaving the environment
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design