AI agents with operational context to prevent and resolve failures across enterprise software, systems, and processes
GenAI-powered voice agents for enterprise engagement and automated collections
Stage
Established
Not given
Founded
2019
2022
Based in
Not given
US
Pricing model
Not given
Not given
Pricing
Free Plan at $0 with limited Lightrun AI SRE features; Pro and Enterprise plans available at custom pricing by contacting sales.
Free plan includes 10 calling minutes with 2-minute call duration limit. Paid plans available with usage-based pricing; extra minutes charged at $0.13/min. Enterprise plans available with custom pricing based on call volume, use cases, and integration requirements.
Key features
AI agents with operational context across software, systems and business processes
Custom agents tailored to enterprise landscape including legacy services
Approval gates and confidence thresholds for agent actions
Enterprise compliance with ISO 27001 and SOC 2 Type II certification
TLS 1.3 encryption in transit and AES-256 encryption at rest
Dynamic telemetry and performance metrics collection
Multi-instance debugging for Kubernetes and Serverless
IDE plugins for IntelliJ, PyCharm, WebStorm and VS Code
PII redaction and data privacy controls
Reduced MTTR from hours to minutes
Promise-to-pay (PTP) capture and follow-up
Dynamic, context-aware conversations
CRM and dialer integration
24/7 multi-language support with natural speech synthesis
Customizable conversation flows and business rules
Audit-ready compliance logging and transcripts
What makes it different
Only platform combining AI agents with full operational context of enterprise systems
Reduces incident resolution time by 90%
Works across legacy systems, SAP and modern platforms
763% ROI and $5.62M NPV over three years
Enterprise-grade security with logical tenant separation and AI sandboxes
Debt recovery rates improved by 3x compared to manual operations
Connect rates increased by 7x through intelligent, context-aware conversations
Fully compliant with FDCPA, TCPA, and Reg F for enterprise collections
Pay only for connected calls with no charges for unanswered attempts
Lightrun
Vodex