| What it does | AI agents with operational context to prevent and resolve failures across enterprise software, systems, and processes
| AI receptionist and sales agent for gyms, fitness studios, and wellness businesses
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| Stage | Established
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| Founded | 2019
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| Based in | Not given
| US
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| Pricing model | Not given
| Paid
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| Pricing | Free Plan at $0 with limited Lightrun AI SRE features; Pro and Enterprise plans available at custom pricing by contacting sales.
| Core: $200/month per location (up to 375 calls/mo, up to 250 texts/mo, up to 2,000 emails/mo). Plus: $400/month per location (up to 1,250 calls/mo, up to 1,500 texts/mo, up to 16,500 emails/mo). Custom: Enterprise pricing for franchise systems and large portfolios. Additional usage: $0.30 per call,
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| Key features | - AI agents with operational context across software, systems and business processes
- Custom agents tailored to enterprise landscape including legacy services
- Approval gates and confidence thresholds for agent actions
- Enterprise compliance with ISO 27001 and SOC 2 Type II certification
- TLS 1.3 encryption in transit and AES-256 encryption at rest
- Dynamic telemetry and performance metrics collection
- Multi-instance debugging for Kubernetes and Serverless
- IDE plugins for IntelliJ, PyCharm, WebStorm and VS Code
- PII redaction and data privacy controls
- Reduced MTTR from hours to minutes
| - 24/7 phone availability and lead capture
- Outbound calling, SMS, and email campaigns
- AI-powered appointment scheduling and booking
- Live transfer to staff when needed
- Automated billing and collections follow-up
- Integration with 5,000+ tools including Mindbody and ClubReady
- Multi-language support for chat, email, and text
- CRM for managing contacts and leads
- Website chatbot embedding and customization
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| What makes it different | - Only platform combining AI agents with full operational context of enterprise systems
- Reduces incident resolution time by 90%
- Works across legacy systems, SAP and modern platforms
- 763% ROI and $5.62M NPV over three years
- Enterprise-grade security with logical tenant separation and AI sandboxes
| - 6-10X average increase in leads for customers
- 50-74% automation rate on phone inquiries
- 100% lead capture across all communication channels
- No setup fees, month-to-month contracts, cancel anytime
- White glove support and dedicated account management
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 65 ● no change since last check | 33 ● no change since last check |
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| Trust Flow (Majestic) | 14 | 6 |
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| Citation Flow (Majestic) | 35 | 28 |
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| Referring domains (Majestic) | 569 | 335 |
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Lightrun
Replify