| What it does | AI agents with operational context to prevent and resolve failures across enterprise software, systems, and processes
| AI platform and agents for businesses
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| Stage | Established
| Established
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| Founded | 2019
| 2009
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| Based in | Not given
| AR
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| Pricing model | Not given
| Freemium
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| Pricing | Free Plan at $0 with limited Lightrun AI SRE features; Pro and Enterprise plans available at custom pricing by contacting sales.
| XIA Free (USD 0, 1 user, 500 messages/month), Starter (USD 19/month, 3 users, 1,500 messages/month), Pro (USD 49/month, 10 users, 15,000 messages/month), Business (USD 149/month, 50 users, 50,000 messages/month), Enterprise (custom negotiated). AI Gateway Free (USD 0, 100K tokens/month), Starter (US
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| Key features | - AI agents with operational context across software, systems and business processes
- Custom agents tailored to enterprise landscape including legacy services
- Approval gates and confidence thresholds for agent actions
- Enterprise compliance with ISO 27001 and SOC 2 Type II certification
- TLS 1.3 encryption in transit and AES-256 encryption at rest
- Dynamic telemetry and performance metrics collection
- Multi-instance debugging for Kubernetes and Serverless
- IDE plugins for IntelliJ, PyCharm, WebStorm and VS Code
- PII redaction and data privacy controls
- Reduced MTTR from hours to minutes
| - XIA AI assistant for team conversations and task execution
- Rooms for team collaboration with shared context
- Custom agents with defined jobs and scheduled execution
- Native apps including CRM, Email, Docs, Sheets, Dashboards
- Integrations with 1000+ connected apps
- Multi-model AI with frontier models
- API Gateway for integrating models into applications
- Document generation and drafting with AI
- Web crawling and search capabilities
- Access controls and approval workflows
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| What makes it different | - Only platform combining AI agents with full operational context of enterprise systems
- Reduces incident resolution time by 90%
- Works across legacy systems, SAP and modern platforms
- 763% ROI and $5.62M NPV over three years
- Enterprise-grade security with logical tenant separation and AI sandboxes
| - All AI models available 24/7 in one place with multi-model routing
- Agents execute recurring tasks with defined permissions and review controls
- Work connected across tools without replacing existing software
- Native proprietary model Mato with no per-token cost
- Transparent execution history and conversation review
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 65 ● no change since last check | 26 ● no change since last check |
| Trust Flow (Majestic) | 14 | 3 |
| Citation Flow (Majestic) | 35 | 25 |
| Referring domains (Majestic) | 569 | 20 |