| What it does | AI agents with operational context to prevent and resolve failures across enterprise software, systems, and processes
| AI voice agent that calls, qualifies and books every real estate lead within 60 seconds
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| Stage | Established
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| Founded | 2019
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| Based in | Not given
| US
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| Pricing model | Not given
| Paid
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| Pricing | Free Plan at $0 with limited Lightrun AI SRE features; Pro and Enterprise plans available at custom pricing by contacting sales.
| $199/month for up to 50 leads, $499 for up to 500 leads, $999 for up to 1,500 leads, $1,499 for up to 3,000 leads, $2,499 for up to 5,000 leads. Custom pricing for more than 5,000 leads a month. Month-to-month billing with no setup fee.
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| Key features | - AI agents with operational context across software, systems and business processes
- Custom agents tailored to enterprise landscape including legacy services
- Approval gates and confidence thresholds for agent actions
- Enterprise compliance with ISO 27001 and SOC 2 Type II certification
- TLS 1.3 encryption in transit and AES-256 encryption at rest
- Dynamic telemetry and performance metrics collection
- Multi-instance debugging for Kubernetes and Serverless
- IDE plugins for IntelliJ, PyCharm, WebStorm and VS Code
- PII redaction and data privacy controls
- Reduced MTTR from hours to minutes
| - Calls new leads within 60 seconds, 24/7
- Qualifies buyers in 15+ languages with natural conversation
- Books viewings and confirms in writing
- Multi-channel follow-up on phone, WhatsApp, email, SMS and chat
- Call summaries and transcripts automatically logged to CRM
- Reactivates dormant and cold leads with outbound campaigns
- Integrates with Follow Up Boss, HubSpot, Zoho CRM, Wise Agent, BoldTrail, Lofty
- Time-zone aware scheduling and smart follow-up timing
- Detects voicemail and avoids talking to machines
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| What makes it different | - Only platform combining AI agents with full operational context of enterprise systems
- Reduces incident resolution time by 90%
- Works across legacy systems, SAP and modern platforms
- 763% ROI and $5.62M NPV over three years
- Enterprise-grade security with logical tenant separation and AI sandboxes
| - Responds to leads in under 60 seconds, faster than human agents
- Built custom voice pipeline for natural, quick conversation, not a thin layer on third-party platforms
- Priced by leads worked, not by seats or per-agent billing
- Automatically writes up calls so agents can read summary in 10 seconds
- Works across all channels in one thread, no context switching
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 65 ● no change since last check | 1 ● no change since last check |
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| Trust Flow (Majestic) | 14 | 12 |
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| Citation Flow (Majestic) | 35 | 25 |
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| Referring domains (Majestic) | 569 | 20 |
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Lightrun
mergro.ai