AI agents with operational context to prevent and resolve failures across enterprise software, systems, and processes
Your AI teammate that gets answers, follows up, and keeps people and AI agents moving together
Stage
Established
Startup
Founded
2019
Not given
Based in
Not given
Not given
Pricing model
Not given
Freemium
Pricing
Free Plan at $0 with limited Lightrun AI SRE features; Pro and Enterprise plans available at custom pricing by contacting sales.
10 free tasks (no credit card required), then $29/month for 20 tasks (founding price for first 50 teams, held for first 12 months if subscribed by December 31, 2026, then $59/month). Extra tasks $6 each when enabled. The people Emily contacts never pay.
Key features
AI agents with operational context across software, systems and business processes
Custom agents tailored to enterprise landscape including legacy services
Approval gates and confidence thresholds for agent actions
Enterprise compliance with ISO 27001 and SOC 2 Type II certification
TLS 1.3 encryption in transit and AES-256 encryption at rest
Dynamic telemetry and performance metrics collection
Multi-instance debugging for Kubernetes and Serverless
IDE plugins for IntelliJ, PyCharm, WebStorm and VS Code
PII redaction and data privacy controls
Reduced MTTR from hours to minutes
Works via email, Slack, and Discord without setup or inbox access
Reaches people across companies without requiring them to install anything
Remembers decisions and catches contradictions when plans change
Respects privacy and context by default
Coordinates work between people and AI agents on the same team
Provides each team member private follow-through from shared messages
Automatically follows up and waits through out-of-office periods
Bundles decisions and updates to minimize interruptions
Lets team members answer questions from collective memory without interrupting busy people
What makes it different
Only platform combining AI agents with full operational context of enterprise systems
Reduces incident resolution time by 90%
Works across legacy systems, SAP and modern platforms
763% ROI and $5.62M NPV over three years
Enterprise-grade security with logical tenant separation and AI sandboxes
No setup required; just CC Emily on emails or add her to Slack/Discord
Works transparently as a teammate with her own name, not as an anonymous automation
Coordinates people and AI agents across company boundaries without requiring installations
Keeps context separate by channel, conversation and privacy level automatically
Remembers what was decided and catches contradictions to prevent miscommunication
Lightrun
Meetless