AI agents with operational context to prevent and resolve failures across enterprise software, systems, and processes
White-label client dashboard for AI voice agent agencies
Stage
Established
Not given
Founded
2019
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Based in
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Pricing model
Not given
Freemium
Pricing
Free Plan at $0 with limited Lightrun AI SRE features; Pro and Enterprise plans available at custom pricing by contacting sales.
Starter: $1,200/year (save $240 with annual billing, or $120/month), includes 3 clients and $15/client for additional clients. Growth: $3,000/year (save $600 with annual billing, or $300/month), includes 5 clients and $12/client for additional clients. Ultimate: $6,000/year (save $1,200 with annual
Key features
AI agents with operational context across software, systems and business processes
Custom agents tailored to enterprise landscape including legacy services
Approval gates and confidence thresholds for agent actions
Enterprise compliance with ISO 27001 and SOC 2 Type II certification
TLS 1.3 encryption in transit and AES-256 encryption at rest
Dynamic telemetry and performance metrics collection
Multi-instance debugging for Kubernetes and Serverless
IDE plugins for IntelliJ, PyCharm, WebStorm and VS Code
PII redaction and data privacy controls
Reduced MTTR from hours to minutes
White-label client dashboard for analytics and service management
Visual workflow builder to automate agent-to-app integrations
Support for Retell, Vapi, and ElevenLabs agents
Automated usage-based billing connected to Stripe
Unlimited workflow transactions included
Custom domain and branding options
Secure client onboarding for API integrations
Pre-built workflow solution library
HIPAA compliance and Business Associate Agreement available
What makes it different
Only platform combining AI agents with full operational context of enterprise systems
Reduces incident resolution time by 90%
Works across legacy systems, SAP and modern platforms
763% ROI and $5.62M NPV over three years
Enterprise-grade security with logical tenant separation and AI sandboxes
Eliminates need for manual invoicing and spreadsheet-based client management
Removes dependency on separate workflow automation tools like Zapier
Supports multiple billing models and performance-based pricing options
Allows tiered service delivery with customizable client portal access
Native workflow engine built for reliability without webhook complexity
Lightrun
ChatDash