AI agents with operational context to prevent and resolve failures across enterprise software, systems, and processes
AI Workforce platform for enterprise IT service management and automation
Stage
Established
Not given
Founded
2019
Not given
Based in
Not given
US
Pricing model
Not given
Paid
Pricing
Free Plan at $0 with limited Lightrun AI SRE features; Pro and Enterprise plans available at custom pricing by contacting sales.
Professional plan: starts from $25,000/year with 25,000 credits, 2 AI Coworkers. Business plan: flexible pricing sized to business needs with 5 AI Coworkers. Enterprise plan: custom contract with volume discounts and 10 AI Coworkers. Outcome-based pricing available: Knowledge Support at $1 per outco
Key features
AI agents with operational context across software, systems and business processes
Custom agents tailored to enterprise landscape including legacy services
Approval gates and confidence thresholds for agent actions
Enterprise compliance with ISO 27001 and SOC 2 Type II certification
TLS 1.3 encryption in transit and AES-256 encryption at rest
Dynamic telemetry and performance metrics collection
Multi-instance debugging for Kubernetes and Serverless
IDE plugins for IntelliJ, PyCharm, WebStorm and VS Code
PII redaction and data privacy controls
Reduced MTTR from hours to minutes
AI Coworkers with role-based capabilities for IT operations and service delivery
Identity and access provisioning automation
Integrations with ServiceNow, Jira, Okta, Workday, and 100+ apps
What makes it different
Only platform combining AI agents with full operational context of enterprise systems
Reduces incident resolution time by 90%
Works across legacy systems, SAP and modern platforms
763% ROI and $5.62M NPV over three years
Enterprise-grade security with logical tenant separation and AI sandboxes
AI Coworkers own complete job roles, not just individual tasks
Flexible outcome-based pricing aligned to business results
Full AI Workforce governance with control plane and role-based access
Lightrun
Atomicwork