| Key features | - Multiple specialized agent roles (Engineer, Product Manager, QA, Security, Documentation, Skill Discovery, Website Builder)
- Playbook-based workflows with gates at every handoff
- Integration with existing tools (Jira, Linear, GitHub, GitLab, Slack, Notion, Teams)
- Code execution on customer's own cloud infrastructure (AWS, Google Cloud, Hetzner)
- Support for multiple AI models (Claude, GPT, Gemini, Codex) with no vendor lock-in
- GDPR-compliant with data residency enforcement
- Full transcript and audit logs for every agent run, replayable anytime
- Governance controls including role-based access, approval policies, and spend budgets
- Transparent token cost reporting per ticket
| - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
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| What makes it different | - Agents run on your infrastructure with no code leaving your perimeter, maintaining full data sovereignty and GDPR compliance
- No vendor lock-in with support for any AI model; switch models as better ones ship
- Integrates seamlessly into existing tools and workflows without requiring installations or migrations
- Live in days with transparent cost accounting per run in real tokens
| - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
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Kadmo
Maven AGI