AI agent management platform for enterprise customer service
Stage
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Founded
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Based in
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DE
Pricing model
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Contact for pricing
Pricing
Free: 5 successful runs per UTC day after email verification. Starter: $9.90/month for 30M tokens/month. Builder: $19.90/month for 80M tokens/month. Pro: $39.90/month for 200M tokens/month. Scale: $79.90/month for 500M tokens/month. Tokens refresh monthly and do not roll over. One-time token packs a
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
Choice decision type: select from supplied options
Score decision type: assign level on defined scale
Noul decision type: yes/no judgment against criterion
Decision flows: chain questions on canvas with branching
Batch processing for CSV, TXT, JSONL files up to 1,000 rows
Shared account balance across console, batch and API
Export results as CSV or JSONL
Failed requests are refunded
Probabilities included with all answers
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
One API and console for playground, flows, batch and API access
Only questions on the executed path in flows are billed
Built on TypeSafe AI's Jev structured decision model
Test and measure decisions on your own data before production
Custom decision criteria defined by your own labels and rules
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
JevModel
Parloa