| What it does | Structured AI decisions via API and playground
| Enterprise AI agent platform for customer experience
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| Stage | Not given
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| Founded | Not given
| 2023
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| Based in | Not given
| US
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| Pricing model | Not given
| Contact for pricing
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| Pricing | Free: 5 successful runs per UTC day after email verification. Starter: $9.90/month for 30M tokens/month. Builder: $19.90/month for 80M tokens/month. Pro: $39.90/month for 200M tokens/month. Scale: $79.90/month for 500M tokens/month. Tokens refresh monthly and do not roll over. One-time token packs a
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| Key features | - Choice decision type: select from supplied options
- Score decision type: assign level on defined scale
- Noul decision type: yes/no judgment against criterion
- Decision flows: chain questions on canvas with branching
- Batch processing for CSV, TXT, JSONL files up to 1,000 rows
- Shared account balance across console, batch and API
- Export results as CSV or JSONL
- Failed requests are refunded
- Probabilities included with all answers
| - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
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| What makes it different | - One API and console for playground, flows, batch and API access
- Only questions on the executed path in flows are billed
- Built on TypeSafe AI's Jev structured decision model
- Test and measure decisions on your own data before production
- Custom decision criteria defined by your own labels and rules
| - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 27 ● no change since last check | 64 ● no change since last check |
| Trust Flow (Majestic) | 9 | 14 |
| Citation Flow (Majestic) | 27 | 41 |
| Referring domains (Majestic) | 79 | 791 |