AI agents with operational context to prevent and resolve failures across enterprise software, systems, and processes
Stage
Not given
Established
Founded
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2019
Based in
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Pricing model
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Pricing
Free: 5 successful runs per UTC day after email verification. Starter: $9.90/month for 30M tokens/month. Builder: $19.90/month for 80M tokens/month. Pro: $39.90/month for 200M tokens/month. Scale: $79.90/month for 500M tokens/month. Tokens refresh monthly and do not roll over. One-time token packs a
Free Plan at $0 with limited Lightrun AI SRE features; Pro and Enterprise plans available at custom pricing by contacting sales.
Key features
Choice decision type: select from supplied options
Score decision type: assign level on defined scale
Noul decision type: yes/no judgment against criterion
Decision flows: chain questions on canvas with branching
Batch processing for CSV, TXT, JSONL files up to 1,000 rows
Shared account balance across console, batch and API
Export results as CSV or JSONL
Failed requests are refunded
Probabilities included with all answers
AI agents with operational context across software, systems and business processes
Custom agents tailored to enterprise landscape including legacy services
Approval gates and confidence thresholds for agent actions
Enterprise compliance with ISO 27001 and SOC 2 Type II certification
TLS 1.3 encryption in transit and AES-256 encryption at rest
Dynamic telemetry and performance metrics collection
Multi-instance debugging for Kubernetes and Serverless
IDE plugins for IntelliJ, PyCharm, WebStorm and VS Code
PII redaction and data privacy controls
Reduced MTTR from hours to minutes
What makes it different
One API and console for playground, flows, batch and API access
Only questions on the executed path in flows are billed
Built on TypeSafe AI's Jev structured decision model
Test and measure decisions on your own data before production
Custom decision criteria defined by your own labels and rules
Only platform combining AI agents with full operational context of enterprise systems
Reduces incident resolution time by 90%
Works across legacy systems, SAP and modern platforms
763% ROI and $5.62M NPV over three years
Enterprise-grade security with logical tenant separation and AI sandboxes